Do you guarantee your wedding butterflies?
Yes!  We guarantee that the butterflies you order from Added Touch Celebration, Inc. will arrive in time for the event and that your butterflies will be alive and ready to take flight or we will give you a refund. Please read our terms of sale for complete details.

Do you include extra butterflies?
We always include at least one extra butterfly per dozen ordered, so that in the unusual event that one may perish during shipping you will still have all that you ordered. 

How do you ship your butterflies?
We ship your butterflies via overnight delivery to arrive the day before your event and require that someone be at the shipping address to receive the Butterflies. 

What if damage occurs during shipping?
If your butterflies are damaged during shipping, please call us immediately so that we can attempt to replace your order. Should this not be possible, simply return the perished butterflies in their original packaging within two weeks and we will give you a refund for those returned. Please read our terms of sale for complete details.

What if my package delivery time is delayed by carrier error?
If the package does not arrive in time for the event or in good condition due to shipping errors we will refund your money for returned Butterflies only. You must contact Added Touch Celebration, Inc at 561-856-5936 within 90 minutes of the carrier’s committed delivery time, so that we can contact the shipper and attempt to get your package to the destination. Shippers can often correct their mistakes if notified early in the day. If no attempt has been made to contact us, no refund will be made.  (I will e-mail you the shipping information--carrier, tracking number and delivery commitment time on the day that we ship, please have this information available when you contact me.) Please remember that the carrier commitment time is a “by” which time the package is supposed to be delivered and the package may arrive at any time prior to the commitment time.
Important:  Added Touch Celebration, Inc will not issue a refund under any circumstance unless the butterflies themselves are physically sent back to Added Touch Celebration, Inc at 6100 Southern Road South, West Palm Beach, FL 33415 within two weeks of the event. Please send the butterflies back in the same envelopes that they were shipped in.
Read our complete terms and conditions for complete information.

Is it OK to Release Farm raised Butterflies into the environment?
In the last 32 years, Insect Lore has shipped out over 8 million Painted Lady larvae; and The Monarch Watch Program (http://www.monarchwatch.org) as shipped 250,000 Monarch larvae in the last 8 years. No damage to local butterfly populations or to the environment has been reported as a result of this livestock being sold, raised and released.  The Experts in the field have found no scientific evidence that supports any of the early concerns that NABA had in regards to the Releasing of Farm Raised Butterflies.  In addition to other guidelines the USDA issues permits for the interstate shipment of Butterflies to areas in which the species shipped is naturally occurring. 

How do I order my Butterflies?
You may view products and order online or you may call us at 561-856-5936.  Please call to check availability if your event is in the next seven days.  If you prefer to use E-Mail: Our Address is susan@mrbutterflies.com. Please note that most discounts are available for online checkout only.

How soon can I get my Butterflies?
We reserve your butterflies by availability on a first come first serve basis. Due to high demand, we are occasionally booked more than a two weeks in advance. To avoid disappointment we advise you to order your butterflies at least one month in advance. However, we do specialize in late and last minute orders (if they are available). If you need butterflies within the next week (or tomorrow), simply call us at 561-856-5936 to confirm availability then proceed to checkout.
 
What if I need to change my order?
We will do everything that we can to accommodate any changes that you may have in your plans. If there is a change in plan please call us as soon as possible, so that we can try to accommodate you. If you need to cancel your order, we will give you a refund minus a 10% handling charge, as long as you cancel your order at least 2 weeks before your event. In the event that it is forecasted that the weather in your area will be too cold (below 60 ° fahrenheit) for a butterfly release we will also give you a refund, as long as you inform us at least four days prior to your event date.

How many butterflies should I order?
This depends on the presentation that you desire. When passing butterflies out for guests to release one per participant will be required.  When doing a mass release the average order is around 1 butterfly for every two guests. If you are planning to display your butterflies, you will need to consider the size of the enclosure that you are using.
 
When can I release my butterflies?
There should be at least an hour of daylight left. This will allow sufficient time for them to nectar (eat) and find a safe place to hide for the night. The temperature needs to be above 60 degrees Fahrenheit.  Monarch Butterflies will not take flight if their body temperature is below 60°. If the temperature takes a slight dip you can still have your butterfly release. Simply keep your butterflies indoors above 70° until you release them.  Hold your release in an area protected from the wind, or they will quickly disappear! A sunny, warm, flower-filled area is best. The butterflies' first flight is usually very short, and they will instinctively fly toward the brightest objects -- this is often people wearing bright colors -- or towards flowers and bouquets.

How do you ship your butterflies?
All of our butterflies are hand fed and put into individual glassine envelopes. We then place them in an insulated shipping box with a "cold pack". The cold dark climate within the box puts the butterflies into a sleep like state. While they are resting we ship them via overnight delivery.

How do I care for my butterflies?
Your butterflies need to be kept away from heat, so it is important that someone is home to receive the butterflies. It is also critical that you keep them in a cool environment until it is time for their release. Your butterflies have been fed just prior to shipping and will not require feeding prior to their release.  When they arrive, simply examine them for damage that may have occurred during shipping (notify Added Touch Celebration, Inc immediately if you find a problem), then place the lid back on the cooler and keep the butterflies in a cool dark place.  A list of helpful hints and further instructions on the care of your butterflies will accompany your order. If it is necessary to transfer your butterflies we will send you clear and concise instructions.

How long do the Monarch Butterflies live?
Monarch Butterflies normally live from 2-4 weeks. However, over wintering Monarch Butterflies can live up to 8 or 9 months!

How do Live Butterflies survive when boxed up?
The cool temperature in the shipping box puts the butterflies into a restful and comfortable sleep like state. While in this simulated "over wintering" state they do not need to eat and require very little air.

How does temperature affect Monarch Butterflies?
Since Butterflies are "cold-blooded" animals, when they are cold, they are slow and unresponsive. As Butterflies warm up they become active and readily take flight. The minimum temperature for Monarch Butterflies to take flight is 60°, so it needs to be warm to have a Butterfly Release!

What happens to the Butterflies after the Butterfly Release?
Monarch Butterflies are migratory and have the ability to travel thousands of miles. They will search out Milkweed, which is their host plant, and go about their business of reproduction.  Monarch Butterflies that are released in the fall will migrate to various over-wintering sites, and possibly return in the spring.

Do Monarch Butterflies stay around after the release?
Yes! Hand raised Monarch Butterflies are very friendly. They aren't preyed upon as much as other Butterflies because their bodies contain toxins that may make potential predators sick. They interact well with people. A Monarch Butterfly may even let you pick him up.

How can I get good photos of Live Butterflies?
Butterflies are cold-blooded animals and thus become slow and docile when their body temperature gets below 60 degrees F.  By placing the Butterflies still in their boxes into the refrigerator for 20 minutes you can bring down their body temperature sufficiently to slow their reactions and movement.  The Butterflies can then be place onto wedding bouquets, wedding gowns, or where ever you desire. You will have about 30 seconds to snap you photo before the butterflies will become active enough to fly.  As the Butterflies warm up, they will slowly open and close their wings creating an ideal opportunity for pictures